Açıklama
# Why Pay Monthly When Telegram Is Free?
LiveChat, Tidio, JivoChat – they all charge $19-29/month PER AGENT. That’s $228-348/year just to chat with your customers.
Telegram LiveChat Support uses Telegram’s powerful Bot API + Forum Topics as your backend – completely free. Pay once for the plugin, chat forever.
## How It Works
1. Visitor opens the chat widget on your site
2. They type their name, email, and message
3. A dedicated Forum Topic is automatically created in your Telegram group
4. You reply directly in Telegram (phone, desktop, web – anywhere)
5. Your reply appears instantly in the visitor’s chat widget
That’s it. No dashboards to learn. No apps to install. Just Telegram.
## Key Features
### Live Chat Widget
– Beautiful, modern chat widget (like Jivo/Tidio)
– Fully customizable: colors, gradients, position, animations, border radius
– Mobile responsive with smooth animations
– Pre-chat form with name & email collection
– Typing indicator with animated dots
– Read receipts (single tick = sent, double tick = delivered)
– Notification sound for new messages
– Auto-open triggers (time delay + scroll percentage)
### Telegram Integration
– Forum Topics: each visitor gets their own thread (no message mixing!)
– Reply from anywhere – phone, desktop, tablet
– No need to “reply to” messages – just type in the topic
– Visitor info (name, email, page URL) shown in topic
– Secure webhook with secret token verification
### Smart Features
– Quick Reply buttons (configurable canned responses)
– Chat satisfaction rating (5-star + comment)
– Email fallback notifications for offline messages
– Business hours with auto online/offline status
– Auto-response message for new conversations
– Page visibility rules (show/hide on specific pages)
### Multi-Language (4 Languages)
– English, Turkish (Turkce), German (Deutsch), French (Francais)
– Auto-detects WordPress language on install
– Switch anytime from settings – entire plugin translates instantly
– Widget texts customizable per language
### Admin Panel
– Dashboard with conversation stats
– Conversations viewer with message history
– Statistics page with response time, ratings, daily message chart
– Full appearance customization with live preview
– All settings in one place
### Security & Performance
– Rate limiting (prevents spam)
– Session validation
– Webhook secret token verification
– HTML injection prevention
– Message length limits
– Input sanitization on all fields
– No external dependencies – fully self-hosted
## What You DON’T Pay For
| Feature | Others | Telegram LiveChat |
|———|——–|——————-|
| Monthly fee | $19-29/mo/agent | $0 forever |
| Chat from mobile | Extra app needed | Use Telegram |
| Multiple agents | Extra cost | Free (add to group) |
| Data hosting | Their servers | Your server |
| GDPR compliance | Complex setup | Built-in (self-hosted) |
## Requirements
– WordPress 5.0+
– PHP 7.4+
– A Telegram Bot (free, created via @BotFather)
– A Telegram Supergroup with Forum Topics enabled
## Changelog
v1.2.0 – Initial Release
—
## Support
12 months of support and updates included. Email [email protected] for help.
KEYWORDS / TAGS
telegram live chat, wordpress live chat, telegram support,
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jivo alternative, tidio alternative, free live chat,
telegram forum topics, self-hosted live chat, gdpr live chat,
canli destek, telegram canli destek, wordpress canli destek
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