Description
Why Pay Monthly for Live Chat When Telegram Is Free?
LiveChat, Tidio, Intercom — they all charge $19–74/month per agent. That’s up to $888/year just to chat with your customers. WP-TG connects your WordPress site directly to Telegram. Pay once, chat forever. No monthly fees, no third-party servers, no data leaving your control.
How It Works
- Visitor opens the chat widget on your site
- They enter their name, email, and message
- A dedicated Telegram Forum Topic is automatically created for that visitor
- You reply from Telegram — phone, desktop, or web
- Your reply appears instantly in the visitor’s chat widget on your site
No dashboards to learn. No extra apps. Just Telegram.
Key Features
Chat Widget
- Modern, fully customizable widget — colors, gradients, position, border radius
- Pre-chat form collects name and email automatically
- Typing indicator, read receipts, notification sounds
- Auto-open triggers based on time delay or scroll depth
- Mobile responsive, smooth animations
Telegram Integration
- Forum Topics: every visitor gets their own thread — no message mixing
- Visitor info (name, email, page URL) shown in the topic header
- Reply from any device without switching apps
- Secure webhook with secret token verification
Smart Features
- Quick Reply buttons with configurable canned responses
- Chat satisfaction rating (5 stars + comment)
- Business hours with automatic online/offline status
- Email fallback for offline messages
- Page visibility rules — show or hide widget on specific pages
Multi-Language Support
- English, Turkish, German, French — auto-detects WordPress language
- All widget texts customizable per language
Admin Dashboard
- Conversation history viewer
- Response time and rating statistics
- Daily message chart
- Full appearance preview
What You Stop Paying For
| LiveChat / Tidio | Intercom | WP-TG | |
|---|---|---|---|
| Monthly fee | $19–29/agent | $74+/month | $0 forever |
| Mobile access | Extra app | Extra app | Telegram (already installed) |
| Multiple agents | Extra cost | Extra cost | Free — just add to group |
| Data hosting | Their servers | Their servers | Your server |
| GDPR compliance | Complex | Complex | Built-in (self-hosted) |
What You Get
- Lifetime license for 1 site
- 12 months of updates and priority email support
- 30-day money-back guarantee
Requirements
- WordPress 6.0+
- PHP 8.0+
- A Telegram Bot (free, created via @BotFather in 2 minutes)
- A Telegram Supergroup with Forum Topics enabled
FAQ
Do I need a Telegram account? Yes. Telegram is free. Your support agents use Telegram to receive and reply to messages — no extra app needed.
Can multiple agents answer chats? Yes. Add all your agents to the Telegram group. Anyone can reply to any topic.
Is my visitors’ data safe? All data stays on your server. No third-party service receives your visitors’ messages. GDPR-friendly by design.
What if I don’t have Forum Topics enabled? Go to your Telegram group → Edit → Topics → Enable. Takes 10 seconds.
What if it doesn’t work for me? 30-day no-questions-asked refund. If you’re not happy, you get your money back.
Bethany A. –
Switched from Tidio after the per-agent pricing got out of hand. With WP-TG, I added my whole team on Telegram and we were live in 10 minutes. Data stays on our server, no seat limits, no monthly bill. Exactly what I was looking for.