Frequently Asked Questions

After completing your purchase, go to your My Account page and navigate to the Downloads section. You will find download links for all your purchased products. Downloads are available immediately after payment confirmation.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal through our secure payment processor, Paddle. All transactions are encrypted with 256-bit SSL security.

Yes! We offer a 30-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, contact our support team within 30 days and we will process a full refund — no questions asked.

Our standard license covers usage on a single website. If you need to use a product on multiple sites, please check the specific product licensing details or contact us for a multi-site license option.

Yes. All purchases include lifetime free updates. When we release a new version with bug fixes, security patches, or new features, you can download it directly from your account at no extra cost.

Absolutely. We test and update all products with every major WordPress release. Each product page shows the latest tested WordPress version and PHP requirement. We typically release compatibility updates within days of a new WordPress version.

Yes! We offer dedicated support through email and Telegram. Our team of real developers is available Monday to Friday, 9am to 5pm UTC. Average response time is under 24 hours.

All our products are built with clean, well-documented code following WordPress coding standards. You are free to customize them to fit your needs. We recommend using a child theme for theme modifications to preserve your changes during updates.

Our products go through rigorous testing before release. However, if you experience any issues, our support team will help you resolve them immediately. In the unlikely event a product causes problems, our 30-day refund policy has you covered.

Yes! We offer special pricing for developers and agencies who need multiple licenses. Reach out to us through Telegram or email to discuss volume pricing and partnership opportunities.